(Hour 2b) John Stevens joins us to talk about the importance of developing discipline when it comes to communicating with employees and clients. Stevens discusses how the nature of our language can affect how messages are interpreted and explains to us how conversations can be conducted in a more constructive way.
[soundcloud url=”https://api.soundcloud.com/tracks/194992748″ params=”auto_play=false&hide_related=false&show_comments=true&show_user=true&show_reposts=false&visual=true” width=”100%” height=”450″ iframe=”true” /]
